Expert Faculty

Mike Feeney

I am the CEO for ACSI, which is not only a full-service national collection agency managing 1st and 3rd party debt and litigation recovery, but we now offer comprehensive lead generation and customer service call center services.

Highlight

Some of our clients include Sprint, Caesar’s Entertainment, and Western Dental.

We can offer customized solutions for your business that include:

  • Use of our state-of-the-art call center in Tijuana, Mexico (Why Mexico? Because significant cost savings can be passed on to you, without sacrificing quality. Compared to fees for call center locations in the U.S., this can be a savings of 50% or more).
  • Dedicated call center agents that are screened, selected and trained by us
  • to specifically handle your account.
  • All agents speak and write fluent English and Spanish.
  • Data security (we are TECH LOCK® certified, and no data is kept in Mexico).
  • Compliance with all U.S. standards.

    Our Business Process Outsourcing (BPO) services include:
    – Payroll management and disbursement.
    – Employee benefits and healthcare.
    – Administration of state and federal taxes.

Our Business Process Outsourcing (BPO) services include:

  • Payroll management and disbursement.
  • Employee benefits and healthcare.
  • Administration of state and federal taxes.

ACSI has been in business for 22 years, headquartered in Las Vegas. To learn more, connect with me here on LinkedIn.

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